Support
We're here to help you use Glutector smoothly and answer any questions you may have.
If you're experiencing issues with barcode scanning, ingredient detection, or gluten analysis, try restarting the app, checking camera permissions, or ensuring you're connected to the internet when scanning new products. Also make sure you're using the latest version from the app store.
We’ve put together answers to common questions about how gluten detection works, how ingredient analysis is performed, and how your scan history is stored. Visit our FAQ section for helpful tips and troubleshooting.
Transparency matters. Review how your data is handled and what terms apply when using the app.
Still need help? Reach out via email. Whether you're reporting a bug, suggesting a feature, or asking a question, we’re happy to hear from you. We typically reply within 24–48 hours.